TSS Benefits

Team Support System provides substantial return on investment for anyone managing outsourcing services and/or sub-contractors. Move your mouse over each of the benefits at the left to see a brief explanation.

If you would like a more in-depth experience of the benefits of Team Support System, turn up your speakers and play with our high-production-value demos for Outsourcing Customers and Outsourcing Service Providers (1024x768 screen resolution). Both demos require Macromedia Flash Player 6 - high bandwidth recommended.

You can contact us at any time for a private tour of Team Support System.

Team Support System (TSS) is not a Web site. TSS is a Rich Internet Application with a highly intuitive interface specialized for each type of user.
Senior management, regional and site managers, subcontractors and workers all see what they need when they need it.
Our revolutionary "Up-Front" design clearly puts the most relevant information at your fingertips with astounding speed. No more time wasted on slow, cumbersome, confusing systems.
TSS is so easy to learn and use that your entire team will be more productive in just a few days.

Track Service Audits and prove that you are in compliance with procedures.
Monitor your team's response to problems and instantly get them the support they need.
See all Open Issues with a single click.
Nothing escapes detection. TSS empowers your entire team to respond quickly when issues arise that demand attention.
Automated alerts and 24/7/365 Internet access enable you to monitor quality control anywhere on Earth.

Enforce Service Level Agreements, ensuring you receive all applicable credits.
Track all out of contract requests and costs.
Our highly intuitive user interface saves you training time and cost.
One secure source of information means you only enter data once. Overhead costs drop dramatically as users manage their own data under management's watchful eye. No duplicated effort - No transcription mistakes -No lost billing opportunities.
Team Support System generates significant return on investment.

Automated alerts keep everyone in the loop 24/7/365. From Senior Management to Service Supervisors, everyone knows instantly when issues arise that demand their attention. Small problems are resolved before they mushroom into serious concerns.
Your entire team always has instant access to information and each other.
Never again will you wonder, "Why hasn't anyone told me this before?"

At any time of the day or night, your username and password will connect you with Team Support System.
At your desk or on the road, you are always in touch with your information, your staff, your clients, your contractors and your company.
You don't even need to be connected to the Internet. Alerts can be received on a pager, cell phone or PDA.

The highly secure central database empowers you to control access based on the security level of each user.
Securely house information on services contracted, costs, credits, payments, work orders, schedules, floor plans and service levels.
Team Support System is hosted at one of the most secure sites in the world by the top hosting company in the United States according to TopHosts.Com, the leading authority on Web hosting.