Team Support System is a Web application that empowers management and workers at multiple locations to monitor service levels in real time.

Sophisticated audit tracking enables you to enforce Service Level Agreements with your outsourcing contractors, ensuring that you receive all applicable credits. In addition, Team Support System maintains a complete Service Audit Trail for compliance purposes.

Secure access to Team Support System is available worldwide 24/7/365. All you need is a computer with Internet access and your username and password will connect you instantly with your staff, your sub-contractors and your data.

You don't even need to be on the Internet in order to stay in touch. Any special request or drop in service levels automatically triggers alerts, which can be received on a pager, cell phone, etc. At their desks or on the road, everyone on the team is automatically alerted, empowering them to resolve small issues before they mushroom into major problems.

The secure, centralized database stores all data on outsourcing contracts, services levels, costs, credits, payments, work orders, schedules, floor plans and quality of work performed. The entire problem-to-resolution process is tracked in real-time and always available for management reporting.

Team Support System generates significant return on investment (ROI) through increased productivity, shortened problem-to-resolution times and substantial cost savings.

Turn up your speakers and play with our demos for Outsourcing Customers and Outsourcing Service Providers (1024x768 screen resolution). Both demos require Macromedia Flash Player 6 - high bandwidth recommended.

Then Contact us to arrange for a private tour of Team Support System. It will revolutionize your enterprise.