Team Support System stores all data in one secure, central location, including outsourcing contracts, services levels, audit history, costs, payments, work orders, schedules, floor plans and quality of work performed.

With the same browser you are using to view this page, the appropriate management, supervisors and contractors are each given secure, customized access to Team Support System.

Site managers and area supervisors perform real-time audits and TSS automatically assigns a weighted score to each audit based on criteria defined by your service contract.

Consolidated audit reporting ensures you receive all service credits according to the terms of your contract.

Automated alerts (emails, pages, etc.) are sent to everyone on the team when issues arise. For example, when a low scoring audit reveals that service levels are below par, Service Supervisors, District Managers and Senior Management are automatically alerted - and all communication among the team is stored in the central database. Management can monitor the problem-to-resolution process in real time and access a complete audit history anytime.

Specialized reports track open issues, upcoming events, audits, credits, extra charges, etc.

Automated ticklers allow management to prepare the team for upcoming events and resolve small issues before they mushroom into serious problems.

At your desk or on the road, Team Support System empowers you to monitor service levels anywhere on Earth.

To see how Team Support System works, turn up your speakers and play with our demos for Outsourcing Customers and Outsourcing Service Providers (1024x768 screen resolution). Both demos require Macromedia Flash Player 6 - high bandwidth recommended.

For a thorough understanding of how Team Support System will revolutionize your enterprise, contact us now to schedule a private demonstration.